View more photos and the story of a San Franciscan family visiting Florence for the first time on the blog >
Each photo package includes a set amount of photos. Browse your gallery and pick your favorites to download! You’ll receive the full resolution file without any watermarks.
Share your gallery with your contacts by email in one click. You can also post your photos directly to Facebook, Twitter, and Pinterest directly from your gallery!
Choose from tons of add ons like extra photos, prints, canvas and wall art, and more! Make the most of your photos with our various photo products.
Will I be able to speak to my photographer before I book?
Write any questions you have related to your shoot in your inquiry. Get specific! Feel free to ask about shoot spots, clothing, best times, entry tickets, and anything else related to your shoot. The photographer will get back to you quickly with their availability and the answers to your questions. If you have more questions after you place your inquiry but before you book, you will see an option to do that. We are here to answer ALL vacation photoshoot related questions.
How early should I hire my vacation photographer?
We’ll do our best to accommodate any last minute bookings, but to ensure you get your preferred date, time, and photographer, we recommend booking at least 1-3 weeks in advance. Busy periods (such as weekends or holidays) usually require even more time in advance to assure availability. If you are wanting to gift a photoshoot, contact us for more information.
How many people can join my photoshoot?
All of our packages are time-based. If you plan on having 6 or more people attend the shoot, there is a 1 hour booking minimum. For groups of more than 12 people, we recommend a minimum of 90 minutes for the photoshoot. However, the size of your party is ultimately up to you!
How does a marriage proposal work, and will the photographer be hidden?
Having photos that capture that special moment is priceless. Our team can help you with the planning and offer local tips & suggestions.
The most popular way to do a proposal photoshoot is with the photographer being hidden when you pop the question. You and the photographer will agree on the perfect spot, then they’ll capture the moment from a short distance. The photographer can give you a signal or walk by you to let you know they are there and ready whenever you are. After your big moment, the photographer can introduce themselves and you both can enjoy a nice engagement shoot to capture the exciting aftermath.
Our photographers can even suggest some surprise proposal ideas if you need some help. You can also order extras such as flowers, champagne or, sometimes, even a musician!
Marriage proposals require a 1 hour minimum photoshoot time.
Can I receive all of the unedited or RAW photos?
We do not provide every photo taken in raw form. Your photographer will upload more than the amount of photos included in your photo package so you can pick your final set of photos. The real magic happens during the editing process too! It can take dozens of shots, adjustments, and poses to get the perfect set of photos for your gallery. We want you to get the best photos possible, and to do that takes time, careful selection, and skilled editing that is all included in the price you pay for the photo services.
All this said, if you feel there is a certain photo or pose that is missing from your gallery, we’ll be happy to look into it for you.
Can I hire a photographer for my wedding or bridal photos?
Local Lens is not a service designed to capture weddings or formal bridal photos. However, we do offer pre-wedding photoshoots or casual photo sessions for after a wedding ceremony. You can even bring your wedding dress to your vacation photoshoot… it’s a great idea for an anniversary trip or honeymoon photos!
Can I split my time between multiple days?
Unfortunately, the entire photoshoot must take place on the same day. If you would like to have multi-day photoshoots, you will need to book a separate photoshoot for each day you would like captured.
What is your refund and rescheduling policy?
Our conditions for refunds are:
– Full refund at least 3 days in advance
– If you cancel less than 72 hours before the shoot, we will honor a 50% refund
– If you cancel less than 24 hours before the shoot, or do not show up to a shoot, there is no refund.
In the case of bad weather, exploring the city under the rain can be very exciting, and it will make for great photos (trust us!). If the weather is too unbearable, you can coordinate with your photographer to re-schedule or we can offer a refund.