MADRID

Photo Delivery
Within one week your vacation photos will be delivered in a high-resolution format, which can easily be enlarged and printed on all sizes. Your personal photographer will professionally retouch the selected photos according to his or her professional judgment and skill, and will upload them to a private online gallery where you can access and download all your photos free of charge.

Ownership of Photos
Once you have downloaded your photos you have full-use rights and can share, print, and distribute them. The only thing we ask is that you do not photoshop the original photos as it misinterprets the photographer’s work.

Can I get all the raw photos taken?
We do not provide every picture that is taken during a photo shoot. It can take many shutter clicks to get exactly what the photographer was envisioning, and it’s a matter of professional practice for photographers not to share the whole set. If you feel like there is a certain photo or pose that is missing, we’re happy to look into it for you!

To secure a photoshoot, bookings should be made at least 5 days in advance in order to properly plan with your destination photographer. If you would like to book during peak times (such as weekends or holidays), we recommend booking a bit further in advance to assure availability.

Of course! View local photographers’ profiles by clicking on the pictures to the right, when you book you will have an option to say which vacation photographer you prefer.

You can reserve your time with the photographer with a simple $50 security deposit that goes towards your shoot. Afterwards, your information is encrypted and secured in a vault by our payment processor, and the remaining amount will be charged on the day of your shoot.

The price shown on each destination page is the calculated total for the shoot and retouching of the photos. There are no extra surprise fees at checkout! If your shoot requires some extra traveling for the photographer or any kind of entrance fees to a shoot location, then those are extra costs expected to be paid by you on the day of the shoot.

If you have made a booking with Local Lens and you are not able to attend, you can request a refund. Our conditions of refund are:

• We will offer a refund (excluding the deposit) or a substitute photo shoot if you communicate your cancellation to Local Lens or your assigned vacation photographer in writing more than 72 hours before the shoot;
• We can offer a 50% refund of your payment if you communicate your cancellation to Local Lens or your assigned vacation photographer in writing up to 24 hours before the shoot.
• If you communicate your cancellation to Local Lens or your assigned vacation photographer in writing less than 24 hours before a photo shoot, or do not communicate your cancellation to Local Lens or your vacation photographer at all, there is no refund.

No problem! Just send us an email or contact your photographer in advance and we can figure out what to do.

During your photo shoot, you have the option to extend the length of the package, as long as your personal photographer is free to keep going. You’ll just have to submit the payment online after the photoshoot.

Shoots may be conducted at all times of year and in most weather conditions, but we will consider a refund (excluding the non-refundable booking fee) or rescheduling should inclement weather arise. However, the vacation photographer can vary the photo shoot location in order to better capture your photos taking the weather into account.

Once you book, your proposal photographer will personally contact you to start planning the perfect proposal photoshoot. For more information on how it works, click here.